Contact
Talk to a human
Questions about an order, a product, sizing, shipping, or a return — send a note and you'll get a reply, usually inside one business day (Mon–Fri, excluding US holidays).
What to include for faster help
- Your order number (starts with #)
- The email used at checkout
- Photos, if the issue is about damage or the wrong item
Response times
- Monday–Friday: within 24 hours
- Weekends & US holidays: next business day
Mailing address
Rusyn Shop LLC
7901 4th St N
Saint Petersburg, FL 33702
United States
Please don't ship returns to this address without an RMA — see our Refund Policy for return instructions first.